Four Points By Sheraton Kuala Lumpur, City Centre | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Corner Of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Four Points By Sheraton Kuala Lumpur, City Centre is a 5-star hotel featuring modern accommodations and amenities including a full-service spa, outdoor pool, and a kids' club. This Kuala Lumpur hotel is known for its proximity to upscale fashion malls and cultural landmarks.

Rooms & Amenities

The hotel offers 513 air-conditioned accommodations fitted with flat-screen TVs, minibars, and private bathrooms featuring walk-in showers and bidets. Guests can enjoy views of the city or pool from their rooms, and several suites include additional space with separate seating areas.

Dining & Nearby Options

Dining options include two on-site restaurants serving buffet, continental, and Asian breakfasts. Guests can also enjoy room service, and nearby dining options include Evolution Cafe and Hard Rock Cafe, both within 0.5 km.

Leisure & Services

Leisure amenities feature an outdoor pool, a 24-hour fitness center, and a waterslide. Business travelers can utilize the 24-hour front desk and concierge services available at Four Points By Sheraton Kuala Lumpur, City Centre.

Local Area & Transportation

The hotel is located within walking distance of key attractions such as Suria KLCC, Aquaria, and the Kuala Lumpur Convention Centre, all within 1 km. Public transport options include the KLCC subway station, accessible within 6 minutes on foot.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Two Double Beds Twin Towers View

Max:

2 persons

325 sq. feet

Bed options:

2 Double beds

City view

Shower

Air conditioning

room details

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Executive King Suite City View

Max:

2 persons

625 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Executive Suite 2 Double City View

Max:

2 persons

625 sq. feet

Bed options:

2 Double beds

City view

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB) 16.7 mi

Kuala Lumpur International (KUL) 38.4 mi

Train

Ampang Park Station 1.0 mi

Old Kuala Lumpur Railway Station 1.5 mi

Underground

Bukit Bintang4600 ft

Merdeka 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Waterpark

“I had a great time with my kids at the outdoor water park, which featured multiple slides and a fun water play area. The kids felt safe and had a blast splashing about, which made for a hassle-free experience for me as a parent!” view full review

Fine Views

“Our Beautiful King Room offered a amazing view of the iconic KLCC. Waking up to that view every morning truly enhanced our stay, and the spaciousness of the room was like a cozy retreat after a day of exploring.” view full review

Delicious Breakfast

“The breakfast buffet was a fantastic spread with many options, perfect for both kids and adults alike. I particularly enjoyed the variety of healthy food choices available, making it a great way to start the day!” view full review

Relaxing Pool Area

“The pool area was excellent! It was not just big but also filled with activities for families, including multiple slides. Even amidst a busy weekend, I found the pool staff attentive and the environment quite inviting.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry
Dry cleaning

Dining

Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Sun loungers
Aqua park
Sun terrace
Spa & wellness centre
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Corner Of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Map view

Corner Of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, Malaysia, 50450

City landmarks

Park

KLCC Park

2900 ft

Mall

Chinatown

1.3 mi

Aquarium

Aquaria

3100 ft

Kuala LumpurMalaysia

Dataran Merdeka

1.2 mi

Market

Central Market

1.2 mi

Event hall

Kuala Lumpur Convention Centre

3100 ft

Mosque

National Mosque of Malaysia

1.4 mi

Kuala LumpurMalaysia

Alor Street

1.3 mi

Museum

Islamic Arts Museum Malaysia

1.5 mi

Mall

Fahrenheit 88 Shopping Mall

1.0 mi

Park

Kuala Lumpur Bird Park

1.5 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.1 mi

KLCC - Bukit Bintang Pedestrian Walkway

3200 ft

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Mosque

Jamek Mosque

1.1 mi

Stadium

Merdeka Stadium

1.3 mi

Mall

Pavilion KL

5100 ft

Jalan Tunku Abdul Rahman

Jalan Masjid India

1.1 mi

Mall

Sungei Wang Plaza

1.2 mi

Park

KL Forest Eco Park

1.1 mi

Mall

Lot 10

1.1 mi

Shopping Area

SOGO Mall

1.6 mi

Sasana Kijang

Bank Negara Malaysia Museum and Art Gallery

1.4 mi

Shopping Area

The Weld

4200 ft

Theatre

Cultural Palace

1.7 mi

Stadium

Stadium Negara

1.8 mi

Nearby

Event hall

Petronas Twin Towers

1500 ft

Mall

Suria KLCC

1600 ft

Museum

Petrosains Science Discovery Centre

1400 ft

Event hall

Petronas Philharmonic Hall

1200 ft

Restaurants

TEMPTationS

200 ft

Corner of Jalan Sultan Ismail and Jalan Ampang

Evolution Cafe

200 ft

Corner Of Jalan Sultan Ismail And Jalan Ampang,

Tandoor Grill

800 ft

Level 3A

Lobby Lounge at Renaissance Kuala Lumpur Hotel

500 ft

Ground Floor

Wow Kl

700 ft

139 Pusat Pelancongan MTC Jalan Jalan Ampang

Crossroads Lounge

1200 ft

2 Jalan Sultan Ismail

Toku Toku Japanese Restaurant

1200 ft

59A Jalan Sultan Ismail

Spices Restaurant & Wine Bar

1200 ft

2 Jalan Sultan Ismail Concorde Hotel

Naughty Nuri's Life Centre

2500 ft

Life Centre 20 Jalan Sultan Ismail Kuala Lumpur

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

7.8

Location

8.8

Service

6.8

Dining

7.2

Oliver

United Kingdom, March 2025

7.2/10

I had a pleasant stay at Four Points By Sheraton Kuala Lumpur, City Centre, with its great location and fantastic views. although the mandatory deposit policy was a bit of an inconvenience. The breakfast options were decent, and the facilities suited families well. Still, I wished for a bit more variety during my meals.

Rooms

8.0

I stayed in a Deluxe King Room, which was clean and had an amazing view. I could have done without the limitation on tv volume, though.

Service

7.0

The staff was generally friendly and professional. yet, I did find inconsistencies with how the deposit was handled at check-in and check-out.

Location

9.0

The hotel's location was excellent, within walking distance to KLCC shopping centre. making it a convenient base for exploration.

Dining

7.0

Breakfast was quite good with nice selections. although I would have appreciated more variety throughout my stay.

Facilities

8.0

The hotel's facilities were impressive, especially the pool and water park for kids. but I did wish for clearer parking directions.

Frederick

United Kingdom, March 2025

6.8/10

My stay at Four Points by Sheraton Kuala Lumpur, City Centre was largely enjoyable. The really good service truly stood out, and the fantastic location made it easy to explore attractions nearby. However, I did notice that the pool area was quite family-oriented, which might not appeal to solo travelers seeking a quieter experience.

Rooms

10.0

The Deluxe Double Room with Two Double Beds was modern and comfortable, providing a great view of KLCC.

Service

10.0

The staff delivered absolutely really good service from the moment I arrived; they went above and beyond to make my stay special.

Location

9.0

The hotel's location is fantastic, with many attractions within walking distance, making it convenient for sightseeing.

Dining

7.0

While I didn't partake in dining, I heard good things about the buffet, although I noted the need for reservations in advance for discounts.

Facilities

8.0

The facilities were well-maintained, though I found the pool area to be a bit too lively at times.

Mark

United Kingdom, February 2025

7.2/10

I had a mixed experience at Four Points By Sheraton Kuala Lumpur, City Centre. The child-friendly facilities were a highlight, especially for my kids. and the buffet breakfast had a fantastic spread. However, the room had some issues with cleanliness and noise, which made the stay less enjoyable.

Rooms

5.0

The Deluxe Double Room with Two Double Beds was quite basic. unfortunately, cleanliness was lacking during my stay, with rubbish left in bins and no daily cleaning. The sharp corners made it a bit less kid-friendly, too.

Service

5.0

While the hotel's staff were friendly, I found the service in the children’s indoor play area could have been better. the staff seemed more focused on cleaning than letting the kids enjoy their time.

Location

8.0

The location was prime. right in the city center and likely convenient for public transport, as an LRT station seemed to be nearby. This made it easy to explore.

Dining

9.0

Breakfast was definitely the highlight. a great spread with plenty of healthy options, which I would highly recommend. The sausages were particularly good!

Facilities

6.0

Facilities for kids were wonderful, with many activities to keep them entertained. but the overall cleanliness and some noise issues detracted from the experience.

Grace

United Kingdom, January 2025

5.2/10

My stay at Four Points By Sheraton Kuala Lumpur, City Centre was a mix of positives and negatives. The hotel is modern and clean, with comfortable rooms and excellent facilities for families. However, during my second stay, the service noticeably declined, particularly during the busy Christmas period. While the breakfast offered was decent, it felt chaotic at times, which detracted from the overall experience.

Rooms

6.0

I stayed in a Deluxe Double Room with Two Double Beds, which was very comfortable and featured a great shower. However, I noticed some cleanliness issues, especially the shower room needing better maintenance.

Service

6.0

The first stay was enjoyable with attentive service, but the second visit was disappointing. There were long wait times for our bags and an overall lack of assistance from the staff during peak times, which made the experience frustrating.

Location

8.0

The hotel's location is excellent, just a short walk to the iconic Petronas Towers. It's great for families wanting to explore the area, but that alone wasn't enough to offset the service issues I encountered.

Dining

7.0

The breakfast selection was reasonable, but the chaotic atmosphere during busy periods made dining less enjoyable. I appreciated the smoked salmon bagels, but queuing was a hassle.

Facilities

8.0

The facilities, particularly the waterslides, are fantastic for kids and add a lot of value to the stay. Room service was decent, but the laundry service could use improvement.

Dean

United Kingdom, November 2024

5.8/10

My stay at Four Points By Sheraton Kuala Lumpur was mostly enjoyable. I found the location fantastic, just a short walk from KLCC, and the facilities excellent for kids. However, the breakfast buffet lacked variety, and my experience with the service fluctuated, particularly during peak times, which was disappointing.

Rooms

10.0

I stayed in a Deluxe King Room with a beautiful view of the Twin Towers. The room was clean, comfortable, and well-equipped, which made it a perfect retreat after a busy day.

Service

6.0

While I appreciated the friendly staff during my first visit, the service level seemed to decline a bit on my second stay. especially during breakfast, where it felt a little chaotic and rushed.

Location

10.0

The hotel is ideally located, easily accessible via public transport, and just a five-minute walk to KLCC. This made exploring the area incredibly convenient.

Dining

6.0

The breakfast had some great healthy options, like a salad bar and yogurt area, but I really wish there was more variety. It didn’t change much during my stay, which was a bit disappointing.

Facilities

8.0

The facilities were wonderful for families. The swimming pool was huge, and the paradise trail was fantastic for the kids. It's worth noting that the gym was temporarily relocated and had limited equipment.

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Four Points By Sheraton Kuala Lumpur, City Centre, Kuala Lumpur

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Services

Local Area & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Reviews and Ratings